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sector: Biotechnology |
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location: Shepshed, Leicestershire |
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methods used: broadband, web, email |
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website: www.biostatus.co.uk |
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Our customers are based in hospitals, pharmaceutical companies, research institutes and biotech companies worldwide. So right from the very outset for Biostatus the use of the Internet and in particular email was core to our sales and marketing strategy. |
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Very early into our inception as a business we realised that dialing up the Internet was insufficient for our requirements, in particular in regard to the level of our customer service that we aim to provide. Our products have a great deal of technical complexity to them and it is important for us to be able to communicate in real time if possible with our customers. |
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Customers very regularly write emails to us after we have answered their questions saying how much they appreciated the fast response and the dedicated level of service that we provide. |
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The benefits of Broadband to Biostatus are so obvious that we'd actually like to get a wider bandwidth if that's possible to enable us to do much more data intensive things. Our website receives 3000 hits per day, we're very conscious we are in a global marketplace across many different countries. I can't think of a better way to reach our customer base across the world than via the Internet. |
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Biostatus Limited - visit the website
56 Charnwood Road, Shepshed, Leicestershire, LE12 9NP
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Source: UKOnline for Business |
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