 |
 |
 |
|
|
sector: home use |
|
|
location: Derbyshire |
|
|
uses: organising and paying for holidays |
|
|
technology used: broadband, email, internet |
|
|
Rebecca regularly books her family holidays using her broadband access. |
|
|
 |
|
|
"The internet is the perfect medium for researching and booking holidays," she says. "You can find everything online – and you don't need to visit a travel agent or wait for ages in call centre telephone queues. What's more, it's easy to compare deals on offer from different companies." |
|
|
Rebecca used to book her holidays online but she found the whole process was too painful and a few times she simply gave up and just booked on Teletext. |
|
|
"Since I've had broadband, I've arranged and booked all my holidays online," added Rebecca. "At the moment I'm looking for a cottage in the Scottish Highlands for a family holiday. I've left it a bit late this year, but after visiting websites like www.visitscotland.com I've found I can access the details of hundreds of holiday homes that are still available. No way would I have been able to do this before." |
|
|
Rebecca has e-mailed the owners of around 20 possible cottages, who have been responding with details of their vacancies. Previously, she would have had to spend a lot of time on the phone, ringing them up individually, waiting for them to get back to her, and so on. "I simply don't have the time for that," Rebecca said. |
|
|
Broadband saves more than just time, however. |
|
|
"I went skiing with my family in Easter 2003 and we booked everything online, from the flights to the car hire. We even booked the children's ski school via the internet." |
|
|
A similar holiday for four people booked as a package through a travel agent could easily have cost around £1,500. |
|
|
"We paid £700," commented Rebecca. |
|
